Terms & Conditions – TruePoint Commerce LLC

Welcome to TruePoint Commerce LLC! These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Company Information

TruePoint Commerce LLC
📍 5900 Balcones Drive 22657, Austin, Texas 78731
📧 Email: sales@truepointcommercellc.com

2. Use of the Website

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

You agree to use our website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.

3. Products and Orders

All products and prices displayed on our website are subject to availability and can be changed without notice.
We reserve the right to refuse or cancel any order at our discretion. Reasons for cancellation may include product unavailability, errors in product or pricing information, or suspected fraudulent activity.
Once an order is placed, you will receive an order confirmation email. This does not signify acceptance of your order; it is a confirmation that we have received it.

4. Pricing and Payment

All prices are listed in U.S. Dollars (USD).
We accept various secure payment methods. Full payment is required at the time of order.
TruePoint Commerce LLC reserves the right to correct pricing errors and to cancel any orders arising from such errors.

5. Shipping and Delivery

We aim to process and ship orders promptly. However, delivery times may vary depending on location and other factors beyond our control.
We are not responsible for shipping delays caused by carriers, weather conditions, or other external factors.
Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

Please review our Return Policy (available on the website) for detailed information about returns, exchanges, and refunds.

In general:

Products must be returned within a specified time frame.
Items must be in their original condition and packaging.
Some items may be non-refundable (e.g., clearance, personalized items).

7. Intellectual Property

All content on our website, including images, logos, graphics, text, and software, is the property of TruePoint Commerce LLC or its content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or otherwise use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

TruePoint Commerce LLC is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use our website or products.
Our total liability for any claim related to your purchase will not exceed the amount you paid for the product.

9. Indemnification

You agree to indemnify, defend, and hold harmless TruePoint Commerce LLC, its officers, directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or your misuse of our website or services.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites. Access these sites at your own risk.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us: