At TruePoint Commerce LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.
- Account Information: Login credentials if you create an account with us.
- Order Information: Details of the products you purchase and your transaction history.
- Technical Information: IP address, browser type, device information, and usage data when you browse our website.
- Communication Information: Records of your communications with us, including emails and customer service interactions.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about your orders, products, and promotions.
- Improve our website, products, and services.
- Prevent fraudulent transactions and ensure website security.
- Respond to customer service requests and support needs.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted service providers that assist us in:
- Payment processing.
- Order fulfillment and shipping.
- Marketing and advertising (with your consent).
- Website hosting and analytics.
All third-party service providers are required to maintain the confidentiality and security of your information.
4. Data Security
We implement a variety of security measures to protect your personal information, including secure servers, encrypted data transmission (SSL), and restricted access to personal data.
However, no method of transmission over the internet or method of electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.
To exercise your rights, please contact us at sales@truepointcommercellc.com.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser and choose to block or delete cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
TruePoint Commerce LLC
📍 5900 Balcones Drive 22657, Austin, Texas 78731
📧 Email: sales@truepointcommercellc.com